Product Designer · UX/UI · São Paulo

Design for complex platforms

I translate complex financial operations into interfaces a team can run without relying on a support team. I built this experience at C6 Bank and Mercado Pago, across merchant acquiring and field sales contexts.

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6 years building digital financial products

B2B Products · Internal platforms · Design systems · Dashboards · CRM · Sales platforms · End-to-end flows

Understand

I understand the problem before proposing any solution.

Structure

I organize information, rules and flows to reduce complexity.

Build

I turn decisions into products that are easy to use and maintain.

Validate

I use data and feedback to continuously evolve the solution.

Selected cases

New C6 Pay portal interface showing the financial health dashboard for merchants

C6 Bank · PayGo · 2020–2021

Management portal for C6 Pay merchants

I reorganized a legacy portal to make merchants' financial health clear at day-end close.

−36% support tickets

−50% time on the sales screen

View case

Commercial visit schedule screen from the Mercado Pago app for field representatives

Mercado Pago · 2024–2025

Sales visit prioritization

Priority alerts with no viable visit plan. I redesigned the field representatives' schedule to fix that.

+15% daily productivity

−5% churn reduction

View case